Phygital PaaS · Smart Products, Places & People

The AI & Automation Infrastructure Connecting the Physical to Digital World

Stop juggling single-service opportunistic tools. Take advantage of a single AI-powered platform with more than 10 years of continuous development and innovation, that connects legacy ERP, MES, WMS (and other corporate) systems to dynamic Smart Products, Digital Product Passports (DPP), e-PIL, and PPWR compliance.

Explore the Solutions Index

  • Over 520 features across the platform
  • GS1 Standard & Whitelabel Super App
  • EU DPP, PPWR & GDPR Compliant
A shopper scanning the QR Code on a product in a store

Smart Products · The Product as a Living Touchpoint

The product is now a living brand channel — before and after purchase

Mobile is everywhere! Consumers are increasingly relying on their mobile phones while shopping in physical or digital stores to compare options, check sustainability, and gain purchase confidence. At the same time, regulations around the world are requiring brands to disclose more product, environmental, safety, and pharmaceutical information directly to consumers—often through QR Codes on packaging. The Midiacode Smart Product movement empowers brands to capitalize on the massive global adoption of mobile—not only to deliver exceptional experiences to consumers, but also to capture valuable interaction data, always in full compliance with privacy regulations.

80%–90%

of shoppers in key markets use their smartphones in physical or digital stores to find information and feel more confident about a purchase.

From EU DPP and ESPR to Brazil's PNEC, Selo Verde, and Anvisa pharmaceutical mandates, regulators are demanding verifiable information that consumers can access directly from the product. Midiacode helps brands meet these requirements without fragmenting the experience across multiple codes.

Shopper comparing a product on a smartphone in a supermarket

01 · Before Purchase

Give Consumers Confidence at the Shelf

The digital journey begins before the item goes into the cart.

  • Product origin, ingredients, and material transparency
  • Sustainability credentials and product comparison
  • Authenticity verification and rich product storytelling
  • Localized content for the market, store, and shopper
Family using a smartphone to explore product information at home

02 · During & After Purchase

Keep the Relationship Alive Throughout the Lifecycle

The product continues to communicate from unboxing to recycling.

  • Digital instructions, manuals, recipes, and support
  • Warranty registration and post-purchase services
  • Pharmaceutical digital leaflets, audio leaflets, and accessibility
  • Repair, reuse, recycling, and circularity guidance
QR Code packaging guidance helping a consumer recycle a product correctly

03 · Multi-Market Compliance

Turn Regulatory Complexity into One Unified Experience

One digital identity adapted to every jurisdiction.

  • Digital Product Passports and sustainability disclosures
  • Country-specific regulatory information and languages
  • Updates without reprinting physical packaging
  • Privacy-conscious analytics and traceability
  • Get ahead of regulations demand, be ready anytime.
GS1 Digital LinkUnit · Carton · PalletUpdated without reprinting
One printed code, resolved by who scans it.

ONE CODE IN THE PRODUCT. ALL EXPERIENCES AND ALL DATA.

One Interoperable Code. Infinite Contexts.

Midiacode integrates marketing, regulatory, sustainability, and lifecycle experiences into one digital identity instead of multiplying QR Codes across the package.

GS1 Digital Link Standards-based interoperability across brands, retailers, supply chains, and customs.

Next-generation QR Codes Dynamic routing by location, language, user profile, and product lifecycle stage.

One code, many audiences The same code can serve consumers, patients, healthcare professionals, operators, and recyclers.

Regulatory coverage

Regulatory frameworks addressed

Consumer rights and Circularity has evolved from green marketing into a rigorous, mandatory data infrastructure required to access trillion-dollar global markets. We have the perfect flexibility and capabilities to cope with existing and future regulations. No worries, no stress. We monitor regulations across countries and regions to ensure your brand is prepared to comply with any applicable requirements.

Packaging and Packaging Waste Regulation (PPWR)

EU · Regulation (EU) 2025/40
Applies directly and uniformly across all 27 EU Member States. General application began on August 12, 2026. By August 2028, packaging must carry standardized QR codes linking to a digital Declaration of Conformity (DoC) and lay the infrastructure for a Digital Product Passport (DPP). 100% of packaging recyclable by 2030.

Ecodesign Regulation (ESPR) and Digital Product Passport

EU · ESPR (EU) 2024/1781
Mandates verifiable data on carbon footprint, recycled materials, repair/disassembly manuals, and unique batch-level identifiers. Without verifiable digital data, products face legal bans at EU customs.

Brazilian circular economy infrastructure

Brazil · PNEC · ENEC · Selo Verde
Full alignment with PNEC (Law 5.662/2025), ENEC (Dec. 12.082/2024), and the Selo Verde Brasil (Dec. 12.063/2024). Unifies ABNT socio-environmental certifications as the official “passport to export”.

Pharmaceutical digital leaflets (e-PIL)

Anvisa · RDC 885 · RDC 898 · EU ePI
Regulatory mandates (Anvisa, EU ePI directives, ISO 9001 standards) are driving the shift from static paper leaflets to dynamic, accessible digital experiences.

Data Protection Regulation (GDPR)

EU · GDPR · LGPD
Presented as GDPR compliant. Data carriers deliver information and gather data to better understand consumers, with total respect to privacy.

Executive overview

Three Ways to Bring Digital Into the Physical World

We organize our solutions across three core pillars to power your enterprise ecosystem.

Solutions index

Smart Products

Smart Places

  • Smart RetailImmersive in-store experiences with QR intelligence and sensors.
  • Digital MenuQR code ordering and payments for restaurants and hospitality.
  • Smart CitiesUrban connectivity solutions.

Smart People

Multi-audience routing

One code. Every checkpoint.

Breaks down data silos by making a single QR code readable by supermarket cashiers, EU customs officers, and factory ERPs (SAP/MES) simultaneously.

End-to-end supply chain visibility

Factory
Logistics
Store
Consumer
Recycling
Fig. 02 — One printed code, five destinations

Consumer

Sustainability data, recycling and repair — in one scan.

Consumers access recycling instructions and sustainability data, register items, trigger repair services, access resale authentication, and close the circular loop.

Carbon footprintRepair manualsRecycling instructions

Beyond single-compliance

Regulation as a data and revenue channel

Digital Product Passport

Digital Product Passport (DPP): Beyond Single-Compliance

“Focusing solely on minimum compliance is a limited approach for industry leaders. Midiacode transforms regulatory obligations from a heavy cost center into your company’s most valuable direct-to-consumer media asset.”

+8%

Post-sale revenue

−30%

Support & service overhead

100%

Export protection

Explore the DPP solution

Digital Leaflet (ePIL)

Product Information Leaflet (PIL): Beyond Single-Compliance

“Focusing solely on delivering a basic PDF leaflet is a limited approach for pharmaceutical leaders. Midiacode provides a 4th-Generation PaaS solution that turns regulatory obligations into measurable market intelligence and patient trust.”

100%

Regulatory compliance

40%

Scan absenteeism savings

Multi-audience

Patients vs. HCPs

Explore the Digital Leaflet solution

Platform-as-a-Service

A Complete Technology Base (PaaS)

Studio · Super App & Web · AI & Automation · Core Platform

Solutions

Smart Products

Smart Places

Smart People

Applications

Studio

Web-based publisher bench.

Super App & Web

Android, iOS & Web delivery.

AI & Automation

Webhooks, APIs, AI Assistant.

Foundation

Core Platform

GS1 QR serialization · enterprise-grade security · whitelabel branding · native integrations

Data carriers

QR Code

GS1 Digital Link

RFID

NFC

Fig. 03 — Platform layers. Data carriers: QR Code, GS1 Digital Link, RFID tag, or NFC chip.

Studio

Create 23+ content types, manage permissions, analyze AI-driven dashboards (Smart Analytics), and execute mass campaigns.

  • Workspaces
  • ACL
  • Audit logs
  • Conditions & Actions
  • Geolocation
  • Short links

Super App & Web

Native mobile & web delivery (Android, iOS & Web), ready to use in whitelabel model.

  • Midiacode Pay (Wallet)
  • Point System
  • Tap&Take
  • Offline mode
  • LIBRAS accessibility
  • OTA content management
  • Whitelabel customization

AI & Automation

Automated workflow orchestration.

  • Webhooks
  • Public APIs
  • N8N Nodes
  • Smart Import
  • AI Smart Tasks
  • AI Assistant

Core Platform

Backend engine powering GS1 QR serialization, enterprise-grade security, whitelabel branding, and native integrations.

    Compliance, legal & governance

    Security, privacy and governance

    What the platform provides today, as stated by Midiacode. Items that require formal evidence are marked until supplied.

    Access control and audit

    • Workspaces and ACL to manage permissions
    • Audit logs
    • Full version history control
    • Unified governance with encrypted access logs

    Data protection and privacy

    • EU DPP, PPWR & GDPR compliant
    • Data carriers that gather data with total respect to privacy
    • Enterprise-grade security in the Core Platform
    • Secure data chains

    Authenticity and anti-counterfeiting

    • Serialized verification logs
    • Anti-counterfeiting security shields
    • Encrypted scan validation
    • Serialized digital twins on blockchain

    Standards and interoperability

    • GS1 Standard and GS1 Digital Link
    • EAN/GTIN, batch-level versioning
    • Unit, carton and pallet parent-child hierarchy
    • REST APIs and N8N webhooks

    Quality and information security

    A management system based on ISO 9001, ISO/IEC 25010, ISO/IEC 27001 and 27002, and ISO/IEC 27031 for business continuity. Midiacode does not hold ISO certification. See the quality process →

    Availability

    98% standard monthly uptime SLA; 99.99% with a special contract, for delivery of published content. Details →

    Hosting

    The platform is hosted on AWS.

    Procurement & vendor review

    What a vendor review needs to know

    Delivery model, integrations and commercial terms, stated plainly.

    Delivery model

    Platform-as-a-Service (PaaS). A ready-to-use Super App (Android, iOS, and Web) in whitelabel model, featuring OTA management and user-specific anchoring. No need to build a mobile app from scratch.

    Integrations

    ERP/PLM via N8N webhooks and REST APIs (SAP, MES). Public APIs and N8N Nodes. Automated deployment of compliance codes across extensive product catalogs through API integrations.

    Standards

    GS1 Standard, GS1 Digital Link, native EAN/GTIN support.

    Commercial model

    No public pricing: Enterprise PaaS model under consultation. For Digital Leaflets, Midiacode charges only for verified, effective consumer scans.

    Onboarding and service levels

    98% standard monthly uptime SLA; 99.99% with a special contract, for delivery of published content.

    Midiacode Project Development Phases

    1.Product Definition

    Defining available functionalities and target audiences.

    2.Technical Project Design

    Selecting technologies and architecture within the Midiacode solution.

    3.Development

    Implementing functionalities and starting publication of embedded content.

    4.Testing and Training

    Ensuring functionality and usability; training content publishers.

    5.Homologation / Internal Testing

    Validating the solution with internal users.

    6.Production Launch

    Launching the application and publishing for public access.

    7.Support & Continuous Evolution

    Ongoing accompaniment, technical support, and continuous platform enhancements.

    Clients & scale

    Trusted by Market Leaders in Healthcare, Fashion, Consumer Goods & Industry

    520+

    features across the platform

    23+

    content types in Studio

    14+

    features delivered with one unique QR Code

    10+

    years of innovation in smart packaging and connected assets

    Global brands

    Pharma & beauty

    Institutions

    Leadership testimonials

    ★★★★★
    It is very important for us to have partners like Midiacode, who present us with solutions and support us. I believe the Super App also helps us move forward at important moments. I think it was a major turning point for our deliveries.
    Adriana PraiaAdriana PraiaMais Humanas Super App
    ★★★★★
    At a time when very little was being said about technology embedded in events, Midiacode was already there helping us, embedding technology and collaborating on an event that hosted more than eight thousand people, with more than six simultaneous auditoriums.
    William FreitasWilliam FreitasFBGA Ecossistemas Super App
    ★★★★★
    The Active Learning Super App is a major differentiator for us, because it allows us to deliver content faster, more objectively, and in a lasting way.
    Emerson FrancoEmerson FrancoActive Learning Super App
    ★★★★★
    There is no way to see the Kutsaca project and not fall in love with it. The Super App has brought essential digital inclusion to territories where connectivity is limited, enabling young rural activists to access quality content and develop personal and professional skills directly through their smartphones.
    Susana CravoSusana CravoCo-founder of Kutsaca
    ★★★★★
    The GrabMe platform is an intelligent solution that digitizes the tourist experience, delivering relevant and personalized information at the right moment. It reduces costs, values local commerce, and creates meaningful engagement between visitors and local agents.
    Nelson ViegasNelson ViegasGrabMe
    ★★★★★
    The Tudo Aqui Curitiba Super App strengthens the local economy by highlighting products and services for a broad and engaged audience. The partnership with Midiacode was essential to achieving this level of success with our project.
    Celso CoraiolaCelso CoraiolaTudo Aqui Curitiba

    Who is behind Midiacode

    Over a decade of connecting the physical and digital worlds

    Midiacode is a technology company providing a Platform-as-a-Service that connects products, places and people through intelligent QR Codes, Super Apps, digital content and AI-powered automation.

    26+ years building digital experiences

    Midiacode’s principal leaders have worked together for more than 26 years, combining experience in digital products, software development, mobile technologies, content infrastructure and automation. They have implemented projects for major organizations and global brands, including Sony, Nokia, Samsung and Santillana.

    From mobile innovation to phygital infrastructure

    Midiacode’s idea was sparked by a demanding challenge: how to deliver a large volume of content in a highly organized way to multiple audience profiles during Mobile World Congress. From smart codes for printed materials and events, the company evolved into a broader Platform-as-a- Service connecting products, places, people and digital ecosystems. Today, Midiacode also connects events, business processes, automation, AI and other contemporary technologies.

    Built for a hyperconnected, mobile-first world

    The digital revolution is increasingly driven by mobile. Now in its fourth generation of technological development, Midiacode helps organizations explore the hyperconnected world carried by every person in their smartphone. Intelligent QR Codes, Super Apps, AI automation and legacy- system integrations turn physical touchpoints into useful, persistent digital experiences.

    FAQ

    Frequently asked questions

    What is Midiacode?

    Midiacode is a technology company providing a Platform-as-a-Service (PaaS) that connects physical products, places, and people to the digital world through intelligent QR Codes, Super Apps, and AI automation.

    What is a Digital Product Passport (DPP)?

    A DPP is a digital identity for products mandated by upcoming EU regulations, providing transparency on provenance, circularity, compliance, and material composition via a secure scan.

    Why go beyond DPP compliance with Midiacode?

    While basic vendors offer static compliance documents, Midiacode transforms hardware into intelligent assets by integrating GS1 standards, AI-driven automation, multi-region traceability, and post-purchase engagement through custom Super Apps.

    Do we need to build a mobile app from scratch?

    No. Midiacode delivers a ready-to-use Super App (Android, iOS, and Web) in whitelabel model, featuring OTA management and user-specific anchoring.

    What is Packaging and Packaging Waste Regulation (PPWR)?

    The Packaging and Packaging Waste Regulation (PPWR), officially designated as Regulation (UE) 2025/40, is a binding European Union legislative framework aimed at reducing packaging waste, eliminating hazardous substances, and accelerating the transition to a circular economy.

    Unlike previous directives, the PPWR applies directly and uniformly across all 27 EU Member States. Key requirements and timelines include:

    • Harmonized Deadlines: The framework officially entered into force and began general application on August 12, 2026.
    • Immediate Bans: Includes restrictions on hazardous chemicals like PFAS in food-contact packaging and caps empty space in shipping boxes at a maximum of 40%.
    • Mandatory Digital Frameworks: By August 2028, packaging must carry standardized QR codes linking to a digital Declaration of Conformity (DoC) and lay the infrastructure for a Digital Product Passport (DPP).
    • Long-Term Circularity: Mandates that 100% of packaging be recyclable by 2030 alongside strict minimum recycled content quotas for plastics.
    How Midiacode helps companies on Packaging and Packaging Waste Regulation (PPWR)?

    Midiacode bridges the gap between physical packaging and the digital compliance data required by the EU framework through its specialized Smart Packaging software. It helps businesses address the complex data and presentation requirements of the PPWR in several key areas:

    • Digital Product Passport (DPP) & Smart Labeling: PPWR mandates that physical packages cannot be overcrowded with text, moving extensive material composition and recycling details behind a digital carrier. Midiacode enables companies to generate dynamic QR codes for packaging that act as a gateway to the required product data.
    • Dynamic Declaration of Conformity (DoC): Since manufacturers and importers must provide a DoC for every packaging type, Midiacode allows brands to host and update these compliance documents dynamically. If packaging components or suppliers change, the data behind the QR code can be updated instantly via the cloud without needing to reprint the physical packaging.
    • Multi-language Consumer Sorting Guidance: The EU requires clear, unambiguous recycling and sorting instructions for consumers. Midiacode’s mobile-optimized content delivery screens allow businesses to present localized sorting instructions, interactive links, and sustainability metrics tailored to the specific country where the product is scanned.
    • Scale and API Automation: PPWR compliance is a massive data tracking challenge when managing thousands of distinct SKUs. Midiacode utilizes API integrations to link a company’s internal ERP or product management systems with their digital packaging twins, automating the deployment of compliance codes across extensive product catalogs.
    What is Electronic Product Information (ePI) or Digital Leaflet?

    ePI is a repository of information to help product users to use it in the right way. It replaces the paper inserts that come with products, saving money and lowering the company’s carbon footprint.

    How Midiacode helps companies on Electronic Product Information (ePI) or Digital Leaflet?

    In the Pharma industry as well as in cosmetics and electronics, the insert helps consumers to better understand the product and to use it in the right way. Digital brings new levels of information delivery, traceability and other after market features. Our solution places a data carrier into the packaging that delivers information but also grabs data to better understand consumers, with total respect to privacy. Midiacode helps companies to easily implement and keep those data carriers on the products.

    What are last generation QR Codes?

    With a unique QR Code, you deliver more than 14 features to your product, selecting those ones your strategy is demanding. Also, the last generation QR Codes deliver different content to different profiles of users in an easy, flexible and manageable way.

    What is a data carrier in a packaging or a product?

    A data carrier is a technology — such as a QR Code, GS1 Digital Link, RFID tag, or NFC chip — that connects physical products directly to digital environments. Beyond simply delivering information, a modern data carrier turns every package into a bidirectional communication channel that gathers valuable interaction data from customers. It powers a complete digital ecosystem, providing product dynamic content, regulatory compliance details, and customer engagement features while registering detailed analytics in real time.

    Talk to our specialists

    Is Your Product Ready to Speak to the World?

    Transform compliance into your most powerful growth driver today.

    Enterprise PaaS pricing is defined in consultation. See what to expect after you book.